Sometimes shifting does not engage properly. What should I do?

• Please first check that the Click Plate has been installed correctly.
• Make sure you are using a rear derailleur, cassette, and cable pulley that correspond to the Click Plate model number.
• Check that the frame or derailleur hanger is not bent, the shift cable is not too loose or too tight, the chain is not stretched, the pulleys and cassette are not worn, and the friction nuts are properly tightened.

If everything above is in order, adjust the derailleur stop positions by operating the shifting levers (A/B). When doing so, try to keep the guide pulley as close to the cassette as possible.